Privacy Policy

This complies with South Africa's POPIA and is GDPR-aligned for US/EU clients.

At Some Social Spice, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website at somesocialspice.com.

1. Information We Collect

We collect personal information you voluntarily provide when:

You fill out a contact or inquiry form

This may include:

Your name
Email address
Business or company name

We do not collect sensitive payment or financial information directly.

2. How We Use Your Information

We use your information to:

Respond to inquiries more personally and accurately
Communicate regarding your service request or project
Maintain a basic record of client communications

We do not share your personal information with third parties for marketing purposes.

3. Payment Processing

All payments are processed securely via Payoneer. We do not collect, store, or have access to your card or banking details. Any financial data shared through Payoneer is governed by their Privacy Policy.

4. Marketing Communication

We do not currently send promotional content unless you are a client and initiate a service with us through your own Klaviyo account.

5. Data Storage & Retention

We retain form inquiries and related communications in our email systems for up to 12 months, unless a longer retention period is required by law or requested by you. You may request deletion of your data at any time.

6. Your Rights

You have the right to:

Request access to the personal data we hold about you
Ask for corrections or updates
Request data deletion
Withdraw consent for communication at any time

To exercise these rights, please contact us at: info@somesocialspice.com

7. Security

We take reasonable steps to protect your information, including:

Secure email systems
Limited data collection practices

However, no online method is 100% secure, and we cannot guarantee absolute protection.

8. International Data

We serve clients from South Africa, the US, and globally. By using our site, you consent to the transfer of your information outside your jurisdiction, where data protection laws may differ.

9. Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions, requests, or concerns regarding your personal data, please contact: info@somesocialspice.com